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| Technical Support |
| Wescorp is totally committed to customer satisfaction, which includes providing every aspect of technical support. Before, during, and after every sale the technical staff is there to assist in every way possible to utilize their training and experience to ensure excellent service and customer satisfaction. |
Pre-sales Technical AssistanceThe planning stages are when most problems can be avoided. Selecting the correct system with the proper configuration is step one, followed by trouble free integration of peripherals and third party multi-platform coordination. With expert guidance and collaboration your transition will go quickly and smoothly. |
Post-sales Technical AssistanceThe job isn't done when the equipment has shipped. Chances are you may have questions regarding many aspects of setting up, staging, testing, cabling or installing your new system, peripheral, or upgrade. The Wescorp technicians and engineers are just a phone call away, even when the equipment is already on-site. |
InstallationsNationwide installations...either limited or extensive, can be arranged by the Wescorp technical staff. Call you Account Executive for details. |
TroubleshootingIn warranty or out of warranty, the engineers at Wescorp can help you determine the nature of any problems you may be having and help you arrive at the proper course of action. Extensive telephone or on-site consulting can be arranged by your Account Executive should the need arise. |
| Consulting | If you find yourself in need of more in-depth problem solving, Wescorp engineers offer a variety of arrangements for the following: |
- Windows NT solutions
- OpenVMS solutions
- Digital Unix solutions
- Migration Services
- Networking and Telecom
- Multi-platform integration
- Revision and firmware coordination
- Power and environmental considerations
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Other Technical supportWescorp is the place to turn to for all technical resources. The technical staff can assist you in all your requirements, including those that are often the most difficult to find resources for.- Cabling information
- Parts and spares location
- Technical specifications
- Document printing services
- Site preparation and power considerations
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| Wescorp's total commitment to customer satisfaction includes every step along the way. If you are interested in any of these services or have any technical questions, please feel free to contact your Account Executive. Any information regarding billable telephone or on-site technical support will be priced and quoted in advance. |
| Wescorp recommends the following Web sites as useful and well organized technical resources: |